“Work Performance and HR: Practical Approaches for Armenian Companies”
BSCOSMO BUSINESS HUB
When a customer is dissatisfied, the problem is not always in sales.
Very often, it starts from within — with the team, systems, and HR.
Employees lose motivation, KPIs become a formality, and the business does not grow at the pace it could.
Why does this happen, and how can the situation be changed?
These topics will be discussed by Lilit Hakobyan, a CIPD-certified HR expert whose approach is based on a combination of international HR standards and deep experience in the Armenian business environment.
During the meeting, we will discuss:
• how to understand whether the problem lies with the employee or the system;
• what “good performance” really means;
• why KPIs do not work in many companies;
• how to retain strong employees;
• how to turn HR into a real tool for business growth.
This meeting is for businesses that want not just to manage a team, but to build a system that delivers results.